Transcripts
A college transcript is a copy of your academic record. It includes quarters attended, credit courses taken, grades received, honors awarded and credentials conferred.
Official Transcript vs Unofficial Transcript
An official transcript includes a seal and signature of the registrar as well as all of your coursework and degree information. Resolve any pending matters (e.g. a grade change) before submitting a transcript order. Understanding your transcript: Highline Transcript Legend
An unofficial transcript contains the same information as an official transcript and can be useful for record-keeping or placement.
Ordering Official Transcripts
Official transcript orders are received through Parchment for a $10 fee. Official transcripts are used for reporting information to another college, agency, employer, or institution. Official transcripts can be sent electronically or mailed in hard-copy format. Official transcripts are not available for in-person pickup.
When ordering your Official Transcripts be prepared to provide your ctcLink ID number and/or Highline Legacy student ID number.
- If you do not know your ID number, you can still order your official transcript by entering “Unknown” or your SSN/TIN in the ID section.
- You must have a Mastercard or Visa debit or credit card to pay $10 transcript fee.
How to Order Official Transcript
- Order Official Transcript through Parchment. We recommend using Google Chrome or Safari as your browser to avoid technical problems when using the Parchment.
- Select Ordering your own credentials or academic records if ordering for yourself.
- Enter your Email Address and Continue.
- Enter your Personal Information and Create a Password.
- Select Create Account & Continue.
- Enter your Student ID. If you don’t know your Student ID, enter ‘unknown’ or your SSN/TIN in this field.
- If you are a current student, make sure to enter your ctcLink ID number.
- Select Documents. Select the Transcripts tile.
- Enter the Recipients to receive Official Transcripts. Select who should receive the transcripts: yourself, the college or university, or a third party.
- Select Order Options.
- If you select Now your credit card will be charged when the order is processed.
- Hold for Degree or Hold for Grade. If you are a current student waiting for your grades or degree to be posted, enter the current quarter and degree. (Entering information in the grades and degree hold fields will automatically place your transcript order on hold.)
- Provide Consent. Select I Accept under the Provide Consent page. By clicking I Accept you grant your permission to share your transcript.
- Review your order. Double-check to make sure your information is correct.
- Enter payment information and complete your order. You will be sent an automatic email with your confirmation and order number (DID #) if you successfully submitted an order.
- Check the status of your transcript order through your Parchment account. If you have questions regarding your order, contact outgoingtranscripts@highline.edu.
How to Access Unofficial Transcripts
If you attended Highline College any time from Summer 2015 or after, you can obtain your Unofficial Transcript on the ctcLink Student Homepage. Need help with ctcLink?
- If you have not used ctcLink before, activate your ctcLink Account
- Select Academic Records from the ctcLink Student Homepage.
- Select View Unofficial Transcripts from the navigation menu.
Submit a request for your unofficial transcript by completing this Unofficial Transcript Request Google Form.
If you attended before 1994, your records may be on microfiche and archived. An official transcript request will be required to locate your records. Please allow 10 business days to retrieve and build your record.
Common Questions about Transcripts
No, please contact Continuing Education at ce@highline.edu or (206) 592-3785.
Highline College cannot provide a transcript of your GED records. GED records are managed through the GED Testing Service. You can request your GED transcript through gedtestingservice.com.
To order official transcripts you will need a credit/debit card. If you do not have a credit/debit card, we recommend purchasing a prepaid Visa or MasterCard gift card to submit your online order.
The grading system and more are explained in the Highline Transcript Legend.
Electronic Delivery: If the receiving institution has a Parchment Receive account, you can enter the school’s name in the “Search” and choose to send the official transcript electronically. You can also enter a direct email address for a specific user or institution.
Mail Delivery: Parchment will print and mail orders on the same day as long as processing from Highline is completed before 3 PM PST. Mail times vary between USPS & FedEx.
After Parchment receives an order, they will send the order information to Highline for fulfillment. Highline College reviews orders within 2-3 business days. Once Parchment receives the transcript file from Highline, they process the transcripts. Transcripts delivered by standard mail can take 3-5 business days depending on the location of the recipient’s mailing address. Parchment provides expedited shipping for additional fees.
Transcript orders with a grade hold will be processed within 1-2 business days after grades become available. You can check Registration Dates & Deadlines to see the grade posting date for each quarter. We typically receive a high volume of transcript orders at the end of the quarter once grades are posted. We will try our best to verify and process every transcript order in a timely manner.
If you request a degree hold, please provide the quarter (and not the month/year) in which you plan to graduate. If you have not applied to graduate, submit an Application for Graduation. Without this application, your degree will not be reviewed (or posted). If you have any questions, email graduation@highline.edu.
Once you have completed an order, you cannot make edits to the recipient’s information. If you entered an incorrect address or selected the wrong recipient, please email outgoingtranscripts@highline.edu right away. If the order has not been processed your order yet, we can cancel the order. If Parchment has already sent out your transcript and it cannot be canceled.
If you need to include an attachment, such as a name-matching form, with your official transcript order, you can click on the ‘Add An Attachment’ during the ordering process on Parchment. Enrollment Services staff will review the attachment uploaded before processing the order. This is an optional function and not common for students who are ordering.
Notify the receiving institution of your name change and previous name. Provide documentation and update your student record at Registration & Records before placing your order. We can only send official transcripts with the name that is saved in our database.
Please contact outgoingtranscripts@highline.edu with your name and Parchment order (DID) number for assistance. We recommend working with our office directly regarding the status of your transcript order. You can also check the status of your transcript order through your Parchment account. We can help you submit a Support Ticket with Parchment if there is a technical issue.
- Has your name changed since you attended Highline? We recommend checking with your recipient to make sure they know what name is on your official transcript.
- Many institutions receive large volumes of mail and don’t always have the opportunity to upload documents and update student records. We recommend communicating with your recipient regarding their processing times.
- We can check on the status of your transcript order. Please contact outgoingtranscripts@highline.edu with your name and Parchment order (DID) number. We recommend working with our office directly regarding the status of your transcript order. We can help you submit a Support Ticket with Parchment if there is a technical issue.
If you contact us within 60 days of submitting your order, we can resend your transcript to the destination provided on the order. We cannot resend your transcript to an address that is different from the one provided on the original order. You will need to submit another order if you have provided an incorrect address.
The Grade Forgiveness Policy provides an option for qualified students to set aside or exclude quarters previously completed from the GPA when the coursework does not reflect their true academic ability. This option cannot be used once degree or certificate credentials are posted to your transcript. We recommend contacting Registration & Records regarding the Grade Forgiveness Policy.
Contact
Email: outgoingtranscripts@highline.edu Phone: (206) 592-3506